Accessibility statement for the We Are Middlesbrough website.

This accessibility statement applies to the www.wearemiddlesbrough.com website.

This website is run by Middlesbrough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using a keyboard or speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Some images are missing alt, making it difficult for some users, particularly those using a screen reader, to understand the purpose of the image.
• The homepage could be difficult for some users using a screen reader as some elements are not read aloud in the correct order.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Middlesbrough Council, Digital Team. Email: digital@middlesbrough.gov.uk or call 01642 729311.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email digital@middlesbrough.gov.uk
• call 01642 729311

We’ll consider your request and get back to you in 14 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Middlesbrough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

• Some images are missing a text alternative, making it difficult for some users, particularly those using a screen reader, to understand the purpose of the image. This fails WCAG 2.2 success criterion 1.1.1 (non-text content). We will fix this issue by 30/09/25.
• The homepage could be difficult for some users using a screen reader as some elements are not read aloud in the correct order. This fails WCAG 2.2 success criterion 1.3.2 (meaningful sequence). We will fix this issue by 31/10/25.

What we’re doing to improve accessibility

We plan to build and launch a brand-new We Are Middlesbrough website before the end of 2025. This rebuild will make the website easier to use and will be fully accessible.

Preparation of this accessibility statement

This statement was prepared on 18/07/2023. It was last reviewed on 11/08/2025.

This website was last tested on 11/08/2025 against the WCAG 2.2 AA standard.

The test was carried out by the Middlesbrough Council Digital Team. The most viewed pages were tested using automated and manual testing tools.